Privacy Policy (GDPR)
1. Controller
Max Mustermann • TroubleFreeTech, Sample Street 12, 6020 Innsbruck, Austria
E-mail: max@troublefreetech.com
2. Data We Process & Legal Basis
| Purpose | Data | Legal Basis (Art. 6 GDPR) |
|---|---|---|
| Website access logs | IP address, time, URL | Legitimate interest (f) |
| Newsletter / cheat-sheet | Name, e-mail | Consent (a) |
| Booking sessions (Calendly) | Name, e-mail, date | Contract (b) |
| Payments (Stripe) | Billing info | Contract (b) |
| Affiliate links (Amazon) | Referrer ID | Legitimate interest (f) |
| Analytics (Plausible, cookieless) | Aggregated usage | Legitimate interest (f) |
3. Cookies & Tracking
We use Plausible Analytics in cookieless mode—no personal cookies set.
Embedded YouTube videos are loaded only after you click (“two-click solution”), which may place cookies by YouTube/Google.
4. International Data Transfers
Stripe and Calendly are US-based. Transfers rely on EU Standard Contractual Clauses (SCC).
5. Retention Periods
- Newsletter data: until you unsubscribe
- Booking & invoicing: 7 years (Austrian tax law)
- Server logs: 30 days
6. Your Rights
Access, rectification, erasure, restriction, portability, and objection (Art. 15-21). Contact us at hello@troublefreetech.com.
7. Supervisory Authority
You may lodge a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna.
Last updated: 17 June 2025.